Refund Policy

Last updated: September 10, 2025

Return Window

You have 30 days from the date of delivery to request a return for eligible items. Items must be in their original condition, unused, and in original packaging.

How to Request a Return

To initiate a return, please contact us with your order number and reason for return. We will provide you with return instructions and a return authorization if your request is approved.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or we made an error. We recommend using a trackable shipping service for returns.

Return Address:
[Your Business Name]
[Your Return Address]
[City, State, ZIP Code]

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that refund processing times may vary depending on your location and payment provider.

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made items
Items damaged by misuse
Items returned after the 30-day return window
Items not in original condition or packaging

Exchanges

We currently do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will provide a prepaid return label and expedite your replacement or refund.

Restocking Fee

A restocking fee may apply to certain returns. If applicable, this will be communicated before you complete your return.

Contact Us

If you have questions about returns or need assistance, please contact us:

Email: [Your Email]
Phone: [Your Phone Number]
Business Hours: [Your Business Hours]

We're here to help ensure you're completely satisfied with your purchase.